Support from Finlux Direct

Welcome to the support section on Finlux Direct. Our customer services team will be more than happy to assist you with help with anything from order information, buying advice to any sales enquiries that you may have.

If you want to track your current order with us, click here and enter your tracking ID that we sent you in your dispatch confirmation email. It will be a 14-digit number.

For more information on our free next day delivery click here.

For help with selecting the perfect TV - check out our TV Buying Guide.

If you're looking for a product manual then you can find a list of downloads here.

Getting in touch

To get in touch with us choose one of the following options:

Visit our Contact us page and fill in the contact us form.

Email us: support@finluxdirect.com

Telephone: 0845 459 5282 (between 9am - 8pm weekdays) Calls cost no more than 10p per minute from landlines.